SinceWhen / Support
Support
SinceWhen: Event Log & Tracker runs on your device. Common questions below.
How many events can I create?
Free users can create up to 3 events. Pro unlocks unlimited events.
How do I back up my data?
Pro users can use iCloud Backup (Settings → iCloud Backup). You can also Export data as JSON (Pro) or Import from a JSON file (free) to restore.
Can I use the app on multiple devices?
Data is stored locally on each device. Pro iCloud Backup lets you restore to a new device. Export/Import can move data between devices manually.
How do I log an event?
Tap the event card on the home screen to log "now." Or use the widget or App Shortcuts for quick logging.
What happens if I reinstall the app?
Local data is lost. Restore from iCloud backup (Pro, if you had backup enabled) or from an exported JSON file.
How do I add events to the widget?
Long-press the widget → Edit → choose events. Or use Settings if available.
I purchased Pro but it's not showing.
Tap "Restore Purchase" in the Upgrade sheet. Ensure you're signed in with the same Apple ID used for the purchase.